1. Refund conditions, we need to be sent to the customer within a week to confirm the content of the goods, if the customer needs to have other requirements, we will meet one by one, if the customer needs a refund, we will immediately refund to the customer, or in the case of the customer receives the goods, the goods are damaged, we will be partially refunded according to the degree of damage to the goods.
2.Return conditions, the goods need to be kept in good condition so as not to affect the second sale, but also to provide proof of purchase, such as order number, invoice, etc., and to be within one month time to submit an application for the return of goods. The return process includes submitting an application, that is, fill out the online instructions for the reason for return; audit, the seller to confirm the return of goods; send back the goods, the buyer operates according to the guidelines; confirmation of receipt, the seller receives the check after the refund. Refunds can be made to the buyer’s original payment channel, or to the balance, i.e. to the buyer’s credit card or PayPal account balance.
